Frequently Asked Questions
Everything you need to know about your Jumbo Bear Sports gear.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
What is your return policy for athletic equipment?
We offer a 30-day return policy on all unused items in their original packaging. For hygiene reasons, certain items like compression wear or mouthguards cannot be returned once opened unless they are defective.
How do I determine the right size for my sports apparel?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and height and comparing them to our charts. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Do you offer bulk discounts for sports teams or schools?
Yes, Jumbo Bear Sports provides special pricing for team sets and bulk institutional orders. Please contact our sales team via the 'Team Orders' page to receive a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay for qualifying orders.
Are your products covered by a warranty?
All Jumbo Bear Sports hardware and equipment come with a 6-month manufacturer's warranty against defects in materials and workmanship. This does not cover standard wear and tear from regular athletic use.